As
we celebrate the annual St Patrick’s Day festivities, it’s a good time to talk
about luck. Good luck is indeed the residue of preparation. Distributors and manufacturers alike must
continuously prepare themselves for changing tastes and expectations of faster
delivery and cheaper products. No longer
do our customers need to ask themselves if they’re getting a good deal because our
phones now serve as a bar code scanner that can provide multiple prices and
delivery options for the exact same item.
In our world, customers know the rules of thumb for cost per linear feet
of conveyor by type and cost per pallet position.
So
how do we prepare ourselves so good luck may follow?
·
Do
you know the dimensions and weights of your SKUs so you may do an automatic
comparison of the actual weight to of an order to the expected weight of the
order?
o
Reduces
overages
o
Reduces
returns
o
Reduces
omissions
o
Reduces
unit of issue problems
o
Most
importantly, it improves your customer experience
·
When
you walk through your Plant or Distribution Center, are you using rack for
pallets, individual cases individual SKU’s and everything in between?
o
Are
there big pockets of space where there is no product?
o
Are
SKUs mixed in with each other so it’s cumbersome to pick, put away and cycle
count?
o
Do
you have a lot of cubic space available but you are not sure how to take
advantage of it?
·
Do
your smaller SKUs fall between the openings in wire decks? Is there a lot of
product on the floor?
·
Are
you using standard cases for all shipments, paying unnecessary shipping costs
for air?
·
Are
you using one shipper for all your outbound orders or do you rate shop for the
best deal?
·
Are
you applying shipping labels manually?
·
Do
you have record of products shipping from your facility in case of customer
complaints of missing orders?
o
Pictures,
date time stamp, bar code scan?
o
Are
you dealing with inbound cases and bags with no bar codes on them?
If
these questions sound familiar, let’s prepare together so we can make our own
luck.
For more information from Greg, view his page at www.trifactor.com/greg